Frequently Asked Questions

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We pick up across the Temecula Valley: Temecula, Murrieta, Menifee, Wildomar, Lake Elsinore, Fallbrook, Canyon Lake, Winchester, French Valley.

Shared runs to San Diego Airport leave the Temecula Valley daily at 3:30 AM, then 6 AM and every 2 hours to 8 PM Pacific; runs from San Diego leave at 5 AM, then every 2 hours from 8 AM, plus 10 PM. For other airports and ports, pick your time. Shared seats are sold per person; meet at the South Temecula Park & Ride or add a home pickup for an extra charge. A shared run is confirmed once enough riders book. If not enough book by 48 hours before departure, it's cancelled and you won't be charged. Private rides are just your group, door to door, at the time you choose.

At the South Temecula Park & Ride, 30100 Temecula Parkway, Temecula, CA 92592, or at your home or hotel for an additional $30–$50 based on location.

We ask for your airline and flight number at checkout for airport trips. We check it against your travel date and airport and warn you if something doesn't match.

PRIVATE • Within 3 hrs of booking: full refund minus $15 • Up to 12 hrs before pickup: full-fare voucher or 50% refund • Under 12 hrs or no-show: no refund • With Trip Protection ($30): full refund minus $30 if cancelled 6+ hrs before pickup • Reschedule online up to 24 hours before pickup. Inside 24 hours, call or text us. SHARED • 24+ hrs before: $20 fee • Within 24 hrs or no-show: no refund • With Trip Protection ($10): full refund minus $10 if cancelled 6+ hrs before pickup • Flight time changed and there's no later shared run that works? You can upgrade to a private shuttle, or cancel for a $10 fee if you let us know before departure. No-shows aren't refunded. • Reschedule online up to 24 hours before pickup. Inside 24 hours, call or text us. ROUND TRIPS: cancellation fee and Trip Protection are charged once per booking, not per leg.

What's included depends on the package you choose. Each package shows its inclusions and its price, including the 20% gratuity, at checkout.

Weddings and hourly charters take a 20% deposit when you book, with the balance due 7 days before your date. See the travel policy for cancellation terms.

Monday through Friday, 8 AM to 6 PM.

Yes. We operate under California PUC charter-party carrier permit TCP0036592-B.

Credit expires 24 months after it is earned. See your account for each credit’s expiry date. Used or voided credit cannot be applied to a new booking.